Delivery & Collection
FAST & FREE Next day Delivery on all orders over £30 (£3.99 standard charge for orders under £30)
Same-day dispatch on orders placed by 1pm (UK time) Monday to Friday.
We believe everyone should have access to great products that improve and enrich the lives of those who experience them, so we've partnered with the industry leaders to deliver our products free of charge to our customers across the world.
Our dispatch teams work hard to ensure your order is picked, packed and dispatched on the same day for every order placed before 1pm (Monday to Friday), and by working with DPD, one of the largest carriers in Europe. You can trust us to deliver your order quickly and efficiently. Get your products as soon as tomorrow with our next-day delivery options! Delivery estimates are in working days and subject to transit and customs delays beyond our control.
All PUREMATE orders are available for next working day delivery to locations across the UK mainland unless the site says that the item is out of stock. Deliveries to the far north of Scotland take two days. Their service provides our customers with a one hour window for delivery so that you do not have to wait in all day, just for one hour. Customers cannot select the one hour window, the delivery window will be emailed to you by DPD on the morning of delivery.
ONE HOUR - WINDOW DELIVERY BY DPD
If the one hour window or the day is not convenient for you there is an option on the email that comes from DPD which allows you to select another day. If DPD tries and deliver to you and you are out, they will try and deliver to a neighbour rather than call again another day. If that is not possible then the driver will re-deliver to you the next working day.
DPD will give you a tracking number so you will be able to follow the progress of your delivery on-line via www.dpd.co.uk.
United Kingdom - Mainland
UK Mainland: FREE NEXT DAY DELIVERY VIA DPD (on orders over £30)
Item will be dispatch the same day via DPD Next Day Delivery (Mainland UK) for next working day delivery. Please note DPD do not class weekends or bank holidays as working days so please do not expect delivery on these days. We will email you full tracking details once your item is shipped.
United Kingdom - Northern Ireland, Isle of Man, and the Channel Islands
Customers in Northern Ireland, Isle of Man, and the Channel Islands will receive their delivery within two days. We have not charged the Postage cost at checkout, you have to contact us before placing an order for the postage cost.
UK Islands, Scottish Highlands, Northern Ireland.
Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25 & Channel Islands
FREE Click & Collect from our store in Great Barr West Midlands
*Please note that this service is not a guaranteed next-day service.